Privacy policy
This document outlines how we, at engravemymemories.com (“the Website”), gather, utilize, and distribute your personal data when you access or make a purchase from our website.
Collection of Personal Data
When you access our Website, we automatically gather certain details about your device. This includes data about your web browser, IP address, time zone, and some of the cookies installed on your device. We also gather data about the individual web pages or products you view, the websites or search terms that directed you to our Website, and how you interact with our Website. This automatically-gathered data is referred to as “Device Data”.
The following technologies assist us in collecting Device Data:
“Cookies” are data files placed on your device or computer, often with an anonymous unique identifier. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
“Log files” monitor actions occurring on the Website and gather data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you navigate the Website.
In addition, when you make or attempt to make a purchase through the Website, we collect certain information from you. This includes your name, billing and shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as “Order Data”.
In this Privacy Statement, “Personal Data” encompasses both Device Data and Order Data.
Utilization of Your Personal Data
We generally use the Order Data we collect to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Furthermore, we use this Order Data to:
Engage in communication with you;
Screen our orders for potential risk or fraud; and
In accordance with the preferences you have shared with us, provide you with relevant information or advertising related to our products or services.
We use the Device Data we collect to help us screen for potential risk and fraud (particularly, your IP address) and to improve and optimize our Website (for instance, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
Distribution of Your Personal Data
We share your Personal Data with third parties to help us utilize your Personal Data, as described above. For instance, we use Shopify to power our online store--you can learn more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Website -- you can learn more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Lastly, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
Behavioral Advertisements
As stated above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Also, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
Retention of Data
When you place an order through the Website, we will maintain your Order Data for our records unless and until you ask us to delete this information.
Updates
From time to time, we may update this privacy policy to reflect changes to our practices or for other operational, legal or regulatory reasons.
Minors
Our Website is not meant for individuals under the age of 18.
Contacting Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@engravemm.com or by mail using the details provided below:
Engrave My Memories
7411 W Boston St Suite 1
Chandler, AZ 85226
Text Marketing & Notifications
We respect your privacy and the information you agree to share with our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.